FAQ

What currency are the prices displayed in on the site?
All prices are shown in US Dollars (USD).

I just placed an order, when will it ship?
We ship orders as quickly as possible. Please allow 4-7 days for
production before your order is shipped. Once shipped, the average delivery time
is 10-12 days. Tracking numbers will be provided 3-5 days after your order has
been shipped. If you haven’t received a tracking number within 7 business days,
please contact us at: info@girlexpressyourself.com

I am not in love with my order, can it be returned? What if there is an issue?
We offer a 100 % money-back guarantee if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

Can I cancel my order?
Yes, You can cancel your order w/no penalty, but U must cancel your
order before it ships.

I have entered an incorrect address now what do I do?
If you have misspelled or auto filled an incorrect address, simply reply to
your order confirmation email and confirm. If the address is still incorrect, kindly
notify us via email at info@girlexpressyourself.com. We can change the address to the
correct one within 24 hours. No Refund will be given after the 24 hours of
incorrect submission.

How long does shipping take?
Shipping times vary as we do ship worldwide from different fulfillment
centers based on your location. The average shipping time is 5-7 business days.

I have a question that wasn't answered, can you please help?
Please send us an email to  info@girlexpressyourself.com and we will be happy
to assist. We do receive many large number of emails. If you wish to receive a
prompt response, please attach your order number and along with your question so
we can address the problem. Thank you.